The Privacy Act 2020 and Health Information Privacy Code 2020 regulate how we can collect, use, hold, disclose, access, correct, manage and dispose of your personal information.

When you browse our website, you may do so without providing any personal information. However, where you may voluntarily provide your personal information, (e.g. via email requests or online forms and bookings) we are required to manage your information safely and with respect as per the Privacy Act 2020 and Health Information Privacy Code 2020.

In the delivery of care, we will collect and generate data and information that relates specifically to your episode of care. We will share this information with your referring clinical team members. We will also utilise this information for our own quality improvement, research and audit purposes. We may share anonymised and aggregated (i.e. non-identifiable) information with third-party organisations for research, quality improvement and service development purposes. 


Use of the Google web analytics tool uses Google Analytics to collect visitor data and analyse traffic on our site. This information helps us understand customer interests and helps us improve our website. When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/ refuse cookies, and/ or notify you before they are placed. Google Analytics does not sell, give, or trade the statistics they store to any 3rd parties for data-mining or marketing purposes. Please visit for their privacy policy.


Use of external links

Mercy Radiology websites may contain links to third-party websites operated by providers that are not associated with us. After you click the link, we no longer have any influence over the collection, storage, or processing of any personal data transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behaviour of third parties is, by nature, beyond our control. Therefore, Mercy Radiology is not responsible for the processing of personal data by third parties.