What to expect:
Once you have registered your interest, we will courier a bowel screening kit to you. You should receive your kit within 5 working days, however, please allow extra time due to disruptions caused by Covid.
Your kit includes:
- Detailed instructions on how to complete your kit
- Specimen bag
- Sample container
- Lab form
- Pre-paid return courier bag
Once this arrives, you will need to take a stool sample using the sample container. For verification, we require you to write the following information on the container: your full name, date of birth and the date the sample is taken.
Once you have written this information, place the container in the specimen bag. Then place this, along with the lab form, in the return courier bag.
You can book a return courier (at no cost to you) to take your sample to the lab for testing. Alternatively, if you live in Auckland, you may drop the sample off at any Labtests Collection Centre listed here.
The lab will then process the sample. Once complete we will email you the results.
Courier Advice:
NZ couriers sometimes experience delays due to Covid and high demand.
If NZ Couriers are not taking calls, it is best to communicate your pick-up request via email. Their email is dependent on where you live in NZ. Please click here to find the appropriate email address. Then enter your address and the nearest branch will display with an email address and contact phone number. Please record in Subject Line “Pick up Request – PrePaid”.
In the email, state you want to book a return courier. You do not need an NZ Couriers account to do this.
In the email, also include:
- The address to pick up the sample from (your address)
- The address it is going to (Labtest, 37-41 Carbine Road, Mt Wellington, Auckland 1060).
If the couriers do not arrive on the agreed pick-up day, please email them again to reorganise the pickup and mention that package can expire. The sample can last up to two weeks if stored in a cool, dry place so keep the package inside until the day of pick-up.