Payment Terms
Please be aware that payment is required on the day of your examination.
Payment Options
EFTPOS Payments
EFTPOS facilities are available at all reception counters.
Credit Card Payments
All Clinics accept Visa and Mastercard.
Internet Banking
Payments can be made online through Internet Banking. Reception staff will provide an invoice with the necessary account details for New Zealand Radiology Group Ltd, trading as Mercy Radiology. Please ensure you use either the exam or invoice number to identify your payment.
Cash
Mercy Radiology will only accept the exact fee amount in cash. Please inform us before your appointment if you prefer this payment method.
Overseas and Travel Insurance
We do not accept overseas or travel insurance; you will need to pay for your procedure on the day of the appointment and claim back from your insurers.
Surcharge List
ACC - X-ray Imaging: $40 including gst
ACC - Ultrasound Imaging: $65 including gst
Maternity Obstetrics: $155 including gst
ACC Decline
You will receive notification directly from ACC if your procedure is declined. Mercy Radiology will then bill you directly for the exam. Any disputes regarding the decline must be followed up with ACC by the patient.
Debt Collection Policy
Payment for your procedure is required on the day of the exam unless covered by your insurance or ACC. ACC and Maternity surcharges are also payable on the day; please refer to the Surcharge table above. If you have an insurance excess, this must also be paid on the day of the examination.
If payment is not made on the day of the procedure, the account must be settled within 7 days, unless credit arrangements have been made with the Finance Department.
Any accounts extending beyond a 60-day period will be referred to a debt collection agency unless credit arrangements have been made. All associated costs will be added to the patient’s account for payment.