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Delivering care at Alert-Level 3 : 5 October 2021

Kia ora,

With the Government announcing a three-phase roadmap for easing COVID restrictions in Auckland, we wanted to let you know what this means for us at Mercy Radiology. 

Despite some changes to the current Alert-Level settings (of which come into effect at 11:59 pm, 5 October 2021), Auckland remains at Alert-Level 3 and therefore we continue to implement all elements of our Covid-safe framework to keep you and our team safe.  

This means that when attending your scan or procedure, the following Covid-safe measures will be in place: 

  • You must wear a mask/face covering to your appointment
  • Support people will not be permitted onsite for your scan
  • All patients are required to check in on arrival by scanning the QR code via the Covid Tracer App 
  • You will be required to complete a screening questionnaire prior to your scan/intervention
  • There will be longer spacing between appointments to allow for rigorous cleaning and to minimise the number of people at our branches
  • Waiting rooms have been reconfigured to allow for physical and social distancing 
  • Our team will continue practising hand hygiene, respiratory hygiene, and physical distancing 
  • All staff that continue to work are fully vaccinated, and will also be taking regular Covid tests

An important note if you are booked for an appointment: If you feel unwell, are suffering from any flu-related symptoms or have visited a location of interest, please give us a call to reschedule your appointment or for further advice. 

For more information or to enquire for an appointment, please visit our website

We thank you for your patience and understanding during this time. 


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